Gamepad Settings
For Sony Playstation DUALSHOCK4, Dual Sense, and Nintendo Switch Pro and similar
PSOBB is a game optimized for DirectInput controllers (such as the Sony Playstation DUALSHOCK 4 controller) and most controllers for Nintendo Switch and Playstation. So you should be able to map all the buttons succesfully from the in-game controller setup screen.
For XBOX 360, XBOX One, Xbox Series S|X Controller
PSOBB cannot properly detect Xinput Devices (All Xbox controllers) very well so an external program called XinputPlus. It is required to allow mapping in-game of the LT/RT buttons for Xbox controllers, follow the next steps for a succesful setup:
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Download the XinputPlus Application extract it and place the folder into the C:\ root.
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Run the program as Administrator (upon first launch you might need to install the .NET Framework, just select download and let it install automatically).
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In the main program window at the top you must select the PSOBB Executable (SHPsoBB.exe) located in the main game installation folder.
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On the XinputPlus program select the "DirectInput" tab and check the option "Enable DirectInput Output" lastly select under the LT/RT dropdown list the option "Buttons 11/12".
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Click Apply, then Quit, then launch PSOBB from the launcher as usual and you shold be able to map the triggers in the in-game control setup menu.
This is a sample screenshot of how the whole setup should look like:
